Smooth Operator | Mystery Case Confession

Skatt Mt Hawthorn Curly Hair callout

This week, I’m sharing that many bad selfies, this post might need to come with a warning or a sealed section. In the scheme of things, it’s all for a good cause as I try to limit my bad hair days and take back the massive amount of time I’m spending doing my hair each day. Time I could be spending reading all my favourite blogs for starters!



I must confess when Skatt (hair and beauty) at Mt Hawthorn put a callout via their Facebook page, looking for a wild sheep……


Skatt Mt Hawthorn Curly Hair callout


I couldn’t put my hand up fast enough. I even posted a rather alarming (for me) photo to hopefully seal the deal. I’m not sure if it was my speedy reply or the shocking photo but I was in.


Finding myself in the thick of a week of bad hair days, I just couldn’t wait.


Even still, I was slightly nervous. I’d heard more than a few horror stories about chemical straightening from friends who had tried it years ago and for one reason or another, mainly major damage to their hair, had never gone back but I’d also heard there had been major improvements and advancements over the years.


On arrival at the salon, my concerns and misconceptions about the process were explained to me in great detail, making me less apprehensive. While there were chemicals involved, this was more hair smoothing rather than chemical straightening. Apparently, the more damaged your hair the better the outcome?!


Skatt | Keratin Complex smoothing therapy

This revolutionary smoothing therapy infuses natural keratin deep into the hair’s cuticle, reducing the frizz and curl and instantly adding amazing shine, silkiness and condition to the hair.  Hair is more manageable, smoother and easier to style than ever before. It is perfect on all types of hair – including color treated and chemically processed hair!


While I was impressed with the claims, in the long run I knew my hair. I wasn’t convinced this smoothing therapy was anything more than a PR name change and this was still very much a process of chemically straightening and possibly damaging my hair. I was skeptical to say the least but given the starting point with my damaged hair from years of dying, I was more than willing to give this smoothing therapy a shot.


Here is the just washed with a DIY blow dry before photo, taken on my iPhone, apologies for the poor quality but I thought it was important to record and show you this:




I should point out this was very much a training session. A chance for the hairdressers to train on my hair, using the Keratin Complex therapy smoothing treatment, with expert guidance throughout, before introducing the service into the salon.




Being a training session, it certainly was an interesting experience. At one point I had four ladies working on my hair. Luckily for them I had enough hair to go round. In the final stages though it was just two trainees and Lisa the trainer finishing the job. All up it took just under 3 hours.


And the results:


Keratin Complex smoothing therapy after photo  Agent Mystery Case


With just a wash and blow dry it did highlight my dryish ends and the fact I was overdue for a decent cut but you only have to look at my before photo to see the difference it makes. Previously, I would have needed a blow dry followed by a hair straightener to achieve similar results at home.


I do feel the process stripped some of the colour from my dyed hair and I was warned this might happen. Ultimately though, I was due to have my regrowth coloured in the next fortnight and I was planning on refreshing the ends at the same time.


kerakeratine complex shampoo and conditionertine complex shampoo and conditioner


I was sent home with the Keratin Complex smoothing therapy shampoo and conditioner, something you must use if you want to prolong the smoothing therapy and keep your warranty. I’m told the results should last roughly three months and prices for short hair start from just $250.


Following the treatment, if I wash and leave my hair to dry naturally, I still have my curls they just look healthier. There is definitely much less of the frizz factor and possibly less volume as a result. It also only takes just a fraction of the time to dry and style.


Keratin Complex smoothing therapy after photo Agent Mystery Case


When blow drying, the results are amazing compared to my normal standards. While not completely straight or smooth, I do have really thick and badly damaged hair, it is definitely a 90% improvement on what I was achieving beforehand and once again the drying time has been greatly reduced, saving me a huge amount of time and effort.


All I really need to do now is wash, blow dry and a quick brush though with a paddle brush. I’m also finding I’m using less styling products in my hair which means less build up, so I’m not feeling the need to wash my hair every single day.


When I want to put the gentle waves back in, it’s just a matter of using a rounded brush when I blow dry or a few quick flicks with the GHD. It’s honestly so much easier to do now. My time with the GHD has gone from at least 30 minutes (depending on the event) to just 5 minutes, which has got to be healthier for my hair in the long run?!


Hair and colour thanks to Skatt Mt Hawthorn


Impressed by the results and the salon itself, I recently returned for a colour and cut.  I must confess, I’m surprised at how long and healthy my hair is now looking and how much easier it is to manage.  I also ‘cased’ the beautician and nail artist while I was in the salon and can’t wait to head back for more.


Agent Mystery Case signature





What do you think of the results? Do you have curly or frizzy hair? What do you find works for you?



As this was a training session, I did not pay for my Keratin Complex treatment on this occasion. There was also no requirement or expectation for me to blog about my experience with the salon or the Keratin Complex results, hence the poor quality iPhone photos that I initially took for my own records and interest. The results really do speak for themselves, so how could I not share this with you. For more information head to Skatt!

About Mystery Case 647 Articles
Managing Editor of Agent Mystery Case. Follow Raychael aka Mystery Case on her mystery adventures 'casing' people, products and places to bring you her worth casing favourites.
  • Vicki | The Fashionable Mum

    Your hair looked amazing when I say you at Nikki Parkinson’s workshop – so shiny! I’m very tempted to have it done – particularly having seen that “back of the head” photo of me!!!

    • Thanks Vicki, I’m pretty sure having the damaged ends cut helped. It’s so much easier to do now. I like your hair, it’s like my old hair. If my hair, before I went grey. Since going grey I can’t seem to perfect the curl. I love your curls.

  • Your hair looks great, so healthy and sleek.

    I have frizzy, curly unbelievably thick hair. I have been thinking about getting this treatment done but though my hair may be too thick. However it looks like that might not be the case.

    I’ll have to check out some Sunshine Coast salons and see what they offer.

    Thanks for the info Raychael. x

    • The trick would be to find a salon that will do a tester strip for you. It will give you a chance to see the results you might be able to achieve before deciding. I’m really happy with my hair.

  • Vanessa Connor

    Looks great. It’s amazing what they can do these days! I somehow managed to skip the curls while my brother has curly hair. It would have saved the fortune spent having terrible perms in the 80’s and early 90’s if I’d had the curls! I hadn’t thought about the amount of time it takes to tame curly hair. Anything that helps with that must be good. Glad you’re happy with it.

    • Thanks Vanessa, yes curly hair can be a lot of hard work.

  • TeganMC

    Your hair looks beautiful. It must be such a relief now that you don’t have to do so much work with your hair. My hair sounds similar to yours but I often just drag it back into a messy bun.
    Last year I got sent an at home keratin kit to review and I was really impressed with the results. It took me about 3 hours to do and my hair was the healthiest looking it had been for a long time.

    • Thanks Tegan! Actually, I’m getting rather good at perfecting the messy bun but to hide the grey regrowth and get longer between colours it’s better when it’s out. I didn’t know you could do this at home. I think I have too much hair and limited help at home to want to try this though. I put my back out just straightening my hair if I spend more than 30 minutes doing it.

  • Kirsty @ My Home Truths

    Being curly and frizzy myself I have sometimes wondered about the keratin smoothing treatment. I have exactly the same concerns as you so it’s great to know that the treatment worked well on your hair and that it allayed your fears. I like my curly hair – is it worth having just to de-frizz (and still maintain a curly style) or are the results best if you regularly blow dry and straighten?

    • It would depend on your hair and probably best to ask an expert but from my experience I’m finding even if I wash and leave to dry curly, it’s a much better look. My hair is that damaged and a different curly texture given I’m 90% grey that I haven’t been able to just wash and leave to dry for a long time.

  • WOW! Thanks for this post! I am so interested in this treatment. I have curly hair though no-one has ever seen it! I use GHD’s and because my hair is fine, one go lasts me between washes. Hairdressers generally love my hair as it is so quick to style!
    I don’t think my hair would appreciate this treatment but it is great to hear firsthand what is involved and how the results turn out. I would love to see a pic of your hair left to dry naturally post-treatment?

    • I must try and remember to grab a photo the next time I let it dry naturally. I’ve had one event after the other at the moment and blow drying is so much easier that I haven’t really had much of a chance to let it dry naturally.

  • Your hair is looking great – luscious locks indeed! I’m curious – will you be getting it re-done in future (when you have to pay for it)?

    • I’ve been wondering that too because I already spend a small fortune on colouring my hair. I’m thinking this time of year though with lots of events on and humid weather that makes my hair even frizzier, that it would be worth it.

  • I have thought about having this done too – I have frizz city going on during summer. I love how it looks on your hair xx

    • Thanks Sonia. Have to agree, I think I’ve trialed this at the best aka worst time of year for frizzy hair.

  • That’s pretty impressive. I have often thought about having this done, maybe I should take the plunge for summer?!

    • Would love to see before and after photos if you do Michelle.

  • momfever

    I even had a perm to get curly hair. So I loved your curls. But curls do tend to turn frizzy. That’s why I use argan oil to keep mine in check!

  • You look wonderful!! So so pretty. Love the result. Nikki from Styling You also gets regular keratin treatments and I really want to try them. I think they would work on the thick and frizzy hair I have, especially as I hate ‘doing’ my hair on a daily basis. Hence short hair. When it is long again, I’ll definitely have to try this. xS

    • Thanks Sarah, as you know I haven’t been feeling so pretty. I’m really enjoying the time saving factor here and how healthy my hair is looking.

  • What a great idea! I love my curls though and I’ve got them sorted with a combination of products and an amazing ionic hairdryer, so I don’t think I could do it. I’d miss my curls too much!

    Thanks for joining Wardrobe Wednesday!

    • I love your curls too. They are very much like my old curls before my hair went grey. I’ve ummed and ahhed about going short and embracing the curl factor but they really are a different texture now I’m not sure I would be able to achieve the same results.

  • Wow – what a great result! Your hair looks fabulous and love it’s time saving properties too! x

    • Thanks Vanessa, it really is so much easier to do now.

  • Zoe from A Quirky Bird

    Your hair and you look gorgeous. I love that shot of you with the green back drop. So glad you’re feeling better about yourself.

    I have frizzy hair and prior to my second bubba I was forever straightening it. Lately I’ve been experimenting with hairstyles, so the straightener is having a well earned rest.

    I’ve wondered about how this works and the cost. Thanks so much for the post. Many questions answered. I would like to give it a go one day when the budgets not so tight. ××

    I was but I got hacked, loooong story.

    • Oh no to being hacked.

      If you check the comments below, Tegan has used a more economical at home product with great results. I’m going to have to case this next.

  • Great post. I’ve often wondered about this – my hair is naturally curly as well so pretty much every day I wash it, blow dry it straight then fang the GHD through it (or through the loose bits if I wear it up). You’ve got me thinking. Thinking, thinking. Thanks!

    • (And you look fabulous!)